Revolting against flipkarts new return policy, a small group of merchants are threatening to either exit or be inactive on the online marketplace, reports the economic times. Customers can request for instant refunds on about twothirds of the 1,800 categories on flipkart, directly through the selfservice option. Flipkart product returns policy for different product categories. Flipkart return policy runs into trouble with shroff. Flipkart tightens return policy, will now be choosy. Tried for replacement as there was no return policy. How two billionaires have made millionaires from indias. Seller return policy when you order from a seller that fulfills and ships its own inventory also called a third party seller, your return is sent back to the seller instead of. Flipkart tightens returns policy on rising frauds times. Because this is a post office box, please do not send your package by ups or fedex. Language used on the site last week suggested that returns policy would only allow replacements in categories likes books, fashion and others. If you have faced the same problem in your life before and planning to return the product, we have the answers for you.
Flipkart modifies return policy that had appeared to restrict refunds. Flipkart revises return policy, users will have only 10. Returns is a facility provided by respective sellers directly under this policy in terms of which the option of replacement andor refund is offered by the respective sellers to you. Once an order is received, pack the product and mark it as ready to dispatch. Jan 14, 2020 flipkart has communicated the change to its merchants selling these goods. A clear returns, refunds and exchanges policy shows that you, the ecommerce business owner, stand by your product, and pride yourself on a stellar customer service experience. Thats it flipkart will then contact you to confirm that a return. You may request for a refund replacement exchange within 30 days of delivery for the lifestyle category which includes clothing excluding. May 31, 2017 for orders placed on, the seller is not required to accept a return and may choose to cancel your return request if its against their store policy. Purchased redmi mobile over flipkart 18th june, 2018.
Learn here about the flipkart easy return policy for cash on delivery. If the seller disagrees, only the book price and original shipping will be refunded. Flipkart revises return policy, reduces window to 10 days. Flipkart scraps 30day return policy for mobile phones, books starting june 20, you are also likely to see a hike in prices of products considering the increase in commission that goes to the site. Jun 23, 2016 video is about the flipkart s easy return policy issues.
Revolting against flipkart s new return policy, a small group of merchants are threatening to either exit or be inactive on the online marketplace, reports the economic times. Amazon ends refund policy for mobile phones latest news. Resolved flipkart laptop not able return as per policy of. I will not go into the details of return policy however i would strongly discourage everyone from exploiting such customer friendly policies. Flipkart per samaan wapis kare apne paise waapis le. With no cash refund it gets hellish and a big problem.
As per the new policy, a customer who has bought a product on flipkart can now return the product within 10 days. Consumers buying winter fashion and lifestyle products on flipkart will get less time to return products as the walmartowned etailer is tightening its returns policy. Products without return authorization numbers, original serial number or other original markings may not be returned, exchanged or warranted. Flipkart product returns process your returns policy.
Sample return and refund policy template free download. How to write an ecommerce return policy real examples. In the popup window, choose the reason for return, then select return for refund. How flipkart got conned by a punjab gang via easy return policy. Flipkart product returns policy for different product categories returns is a facility provided by respective sellers directly under this policy in terms of which the option of replacement andor refund is offered by the respective sellers to you. Flipkart easy return policy horrible service youtube. To return a rental within the initial rental refund period, go to manage your rentals. This is the very new update from flipkart in nov 2018. You will only be able to return the product if it has been damaged, is defective or is not what you expected according to the description.
How to exchange or return a product on flipkart get full refund. Flipkart product returns process your returns policy questions. For books returned as not as described, return shipping amounts are refunded at the booksellers discretion. Please contact customer service prior to returning merchandise for a return authorization number. Once an order is successfully dispatched, flipkart will settle your payment within 715. Video is about the flipkart s easy return policy issues. Flipkart is your onestop book destination with a range that will spoil you for choice.
Register yourself at seller list your products under specific product categories. How to return your purchased product on flipkart gizbot. Enrich your book shelf with the likes of crowdfavourites ikigai, death, the 12. The return policy for purchases made from a best buy marketplace store at a thirdparty website e. Flipkart, which is arguably indias biggest eretailer, has revised its return policy for popular products. Th ecommerce giant has notified customers about its new return policy which is applicable on all purchases made post on or after february 7. These laws dictate the bare minimum of a refund and return policy that you have to abide by. Flipkarts rival amazon india continues to allow refund in several categories including mobile accessories, large appliances, video games, books. To ensure full credit, please return all accessories. According flipkart refund policy, products that come under flipkart return policy can be returned to flipkart and customer can get full refund. Our logistics partner will pick up the product and deliver it to the customer. Apply the return shipping label and take the shipment to the carrier listed on your return label. Read the half price books return policy, which includes stepbystep instructions for how to return an item at a half price books store as well as.
If you are not eligible to cancel an order on flipkart as it has already been sent, you also have the option to return a flipkart order. Flipkart also introduces a 30day return policy and expands its product categories to include music, movies, games, electronics, and mobiles. Do you have questions about the flipkart returns policy. It is hasslefree, seamless and quick, and millions of customers have benefitted from it. A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life.
A small fee that flipkart charges on all transactions. They assure for replacement within 10 days, on 9th day they will cancel it. From the digital orders tab, select the return for refund button next to the title you want to return. Jun 06, 2016 flipkart, which is arguably indias biggest eretailer, has revised its return policy for popular products. How flipkart got conned by a punjab gang via easy return policy the would order only costly mobile phones and when these were delivered, would call up the company to complain about quality. Flipkart revises return policy, users will have only 10 days. An electronics seller on flipkart said the return policy also makes it clear that a return will be accepted only after detailed validation of the product to ensure that its not used and the complete packaging and product literature is included. Online marketplace flipkart has revised its return policy making it tougher to avail returns on many items sold on its platform in a bid to cut. Return and refund policy should typically address the following few points. Feb 08, 2016 next time you buy a smartphone from amazon, remember mobiles purchased from the website are no longer eligible for refunds. You have to select your bank and request for refund. Flipkart tightens returns policy on rising frauds times of india.
Flipkart tightens return policy, will now be choosy with refunds. Easy returns make is safe to shop online, and the process to get a. Flipkarts return policy is the most customerfriendly across the industry, a spokesperson said. If the item is in the same condition as when you received it, youll receive a full refund. How to exchange or return a product on flipkart get full. Flipkart revises return policy, reduces window to 10 days inc42. To an audience that refuted the online shopping concept because of trust issues, flipkart made indian customers believe in it with their cash on delivery option and return policy.
A world of limitless possibilities awaits you flipkart plus was kickstarted as a loyalty reward programme for all its regular customers at zero subscription fee. Please allow weeks for the return to be received and processed. Aug 06, 2015 flipkart return policy runs into trouble with shroff publishers. This is the first time flipkart has updated its return policy after being acquired by walmart back in may 2018. Sometimes flipkart might deliver you wrong product or a product with manufacturing issues. The policy, which earlier allowed customers to return a product in within 30 days of purchase, will now give only a 10day window to consumers. Flipkart denies reports of change in return policy.
This is where the flipkart product returns process makes your life easier. Broadly, lifestyle and clothing were the only verticals allowing for a 30day return or replacement on flipkart according to its website. Flipkart customer service phone number 800 2089898, email. A wellwritten refund policy can boost your sales and increase profits, while an overly restrictive refund policy can scare potential customers away and cost you dearly. Then someone will collect the product and and the amount is transferred to your bank. Subscriptions and services return and refund details on subscriptions and services are found in their terms and conditions. How to return products in flipkart and get refunds within 24. Payment gateway or cash collection charges for every sale. Did flipkart delivered you a wrong, broken or product with missing components.
Apr 26, 2017 flipkart modifies return policy that had appeared to restrict refunds on popular items language used on the site last week suggested that returns policy would only allow replacements in categories likes books, fashion and others in the event of defects, ruling out refunds. My mobile is very defective, still not accepting for replacing or returning. Apr 21, 2017 flipkart tightens return policy, will now be choosy with refunds the countrys largest ecommerce marketplace no longer offers refunds on popular products such as mobile accessories, personal care appliances. The return is considered to be accepted if not cancelled within 2 days. From rujuta diwekar, sadhguru, hector garcia, francesc miralles, jay shetty and milind soman, find all your favourite authors under one single roof. The returns policy brings in a lot of changes keeping in mind our loyal customer base. Flipkart s brand name got tarnished on that day since the. To ensure ease of selling and the best possible customer experience, we. Flipkart already had a 10day return window, back in 201617, for items in other. Flipkart scraps 30day return policy for mobile phones, books.
An email confirmation will be sent once we receive your return or exchange. Setback for flipkart sellers protest return policy. Sep 25, 2017 how to return products in flipkart and get refunds within 24 hrs in telugu. Flipkart tightens returns policy on rising frauds times of. Return shipping is free when you use the shipping label provided. Homegrown ecommerce giant flipkart has decided to reduce the return window for clothing and lifestyle segment to 10 days from 30 days. We have a zero tolerance policy on sellers selling soiled, pirated. If the seller chooses to reject your return request, you will receive a cancellation notice by email within 2 days. Products are returnable within the applicable return window if youve. How to return your purchased product on flipkart by.
This is the first such change in its returns policy with a direct impact on consumers under the new parent walmart. Ecommerce firm flipkart has revised its return policy for buyers. You will not receive any update or call or sms on this. Just after you apply for the returns, exchange or refund online, you will receive an email at your. Abebooks will not refund shipping amounts on behalf of a seller in the event of a dispute. What if i order a book from flipkart, read it within 30 days and return. This simple guide will help you understand how the flipkart product returns process works, making your shopping and returns experience smooth and convenient. Talking about the flipkart return and refund policy the statement specified, of the 1,800 product categories, customers can ask for refunds on 1150 using the selfservice option. All you need is 500 supercoins to be a part of this service. While most sellers offer a returns policy equivalent to s, some seller returns policies may vary. There are so many other online shopping sites selling similar items with a bit cheaper price and with no question asked return policy but still i choose to buy from flipkart ended up with a big mistake.
314 393 815 808 406 1115 1000 882 1090 1443 612 796 888 360 894 549 1091 1343 877 249 349 551 688 293 1053 424 1408 294 1110 1123 1007 126 1507 1374 958 1534 90 552 774 1000 254 364 435 628 862 557